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AliExpress Customer Service: How to Contact a Human

Contacting AliExpress Customer Service

AliExpress is a popular online marketplace where you can find a wide variety of products at affordable prices. However, if you have a problem with your order, you may need to contact AliExpress customer service. Here's how to do it:

Via the AliExpress Website

You can contact AliExpress customer service via their website by following these steps:

1. Go to the AliExpress website and sign in to your account.
2. Click on the "Help Center" link at the bottom of the page.
3. Select the "Contact Us" option.
4. Choose the topic of your inquiry and provide the necessary information.
5. Click on the "Send" button.

Via Phone

AliExpress also offers phone support. Here are the phone numbers for some of the countries where AliExpress operates:

• Russian Federation: 7 495 744 55 44
• Mexico: 52 55 53 85 09 67

When you call, you will be asked to provide your order number and the reason for your call.

Via Email

You can also contact AliExpress customer service via email. The email address is service@aliexpress.com.

When you email, please include your order number and the reason for your inquiry.

AliExpress customer service is available 24 hours a day, 7 days a week. However, response times may vary depending on the time of day and the number of inquiries being received.

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